OBJECTIVE:

To obtain a position in Systems Engineering.

EDUCATION:

B.S., Computer Science, San Francisco State University, May 2001

SUMMARY:

• Excellent oral and written communication skills and ability to work with a team.
• Strong analytical and teaching skills.
• Ability to learn software and methods quickly.
• Consistent attention to detail.
• Committed to continuous learning and self-development.

WORK EXPERIENCE:

October 2007 – Present,
Systems Software Specialist I, State Compensation Insurance Fund,
San Francisco, California
Serve as a technical lead supporting enterprise-wide UNIX systems.

October 2002 – October 2007,
Associate Systems Software Specialist, State Compensation Insurance Fund,
San Francisco, California
Serve as a technical team member supporting enterprise-wide UNIX and Windows systems. Provide tier-2 technical support for Oracle databases and middleware applications. Active in backup and recovery.

April 2002 – October 2002,
Assistant Information Systems Analyst, State Compensation Insurance Fund,
Oakland, California
Provide tier-1 and tier-2 hardware and application support.

June 2000 - February 2001
Online Content Editor, eSchedule, Inc.,
San Francisco, California
Act as a technical resource, participating in software development and product branding. Responsible for data administration and application change management.

December 1997 - February 2000
Technical Support Specialist, Jefferson Union High School District,
Daly City, California
Co-lead for infrastructure reorganization and provided hardware and application troubleshooting. Developed a web programming language training workshop for a School-to-Career course.

SKILLS:

Applications: Microsoft Office Suite, Visual C++, Visual Café, Visual Studio, NetBeans, MQSeries
Platforms: UNIX, Linux, Windows 2000/2003/XP/Vista, VMWare Workstation, HPVM
Programming Languages: C/C++, Java, MIPS/RISC Assembly Language, OpenGL, SQL, shell scripting
Web Development: HTML, ASP, JSP, XML, Perl, JavaScript, CSS, Macromedia Flash, Macromedia Dreamweaver, Macromedia Fireworks, Adobe Photoshop
Web Servers: Apache, Jakarta TomCat, BEA WebLogic, Microsoft IIS
Internet Tools: Telnet, FTP
Network: SAN, Network Attached Storage (NAS), LAN/WAN, NFS/SMB/CIFS/SCSI protocols, Brocade switches/directors
Servers: VMWare, HPUX, Berkeley UNIX, RedHat Linux, Suse Linux, Windows 2000/2003
Database: SQL Server, MySQL, Oracle, Access
Development Tools: Concurrent Versions System (CVS)
Project Management Tools: Microsoft Project, Microsoft Visio
Backup Tools: HP Data Protector

MEMBERSHIP:

Member, Association for Computing Machinery